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HOW TO SHOP

Shopping online is easy.

We offer you 24/7 access to over 1000 beauty products and promotions every month! We stand4her and support women and their independence, so all orders placed online are always linked to our network of micro-entrepreneurs. Finding a representative is easy and is automatically included in the check-out process. The choice is yours, whether to receive your order from your local representative, or through direct delivery from the Avon Head Quarters in Gauteng.



Payment options with online orders

Avon accepts the following payment options for your choice and convenience.

• Credit/Debit Card (visa or Mastercard only)
• Cash on Delivery (Representative Delivery only)

Delivery methods

Choose how you shop online with Avon.

  • Shop through your local online Representative and receive the convenience of online shopping with the personal touch.

 

 

Shopping online with Avon is all about choice. That's why we let you decide the delivery method that works best for you:

Representative Delivery

If your local Rep offers FREE Personal Delivery you will be able to select this option at checkout.

  • Delivery time is usually 5-15 business days dependent on the area.
  • Your Representative will contact you to confirm price, arrange delivery time, location and payment options
  • You can contact your Representative at any time with queries about your order

 

Direct delivery to you – Quicker, more convenient access to your beauty favourites, from Head Office or your doorstep in under 5 days

You can now shop online, pay us directly through our secure payment options, and choose the most convenient delivery options for you, from our Head Quarters, to your doorstep Every order will still be linked to a representative, but using this option, you choose not to receive delivery from her.

Currently limited to the Gauteng Area Only.

  • Standard Delivery (R68) - Your order is delivered within 5 days of placing your order.
  • Express delivery (R105) - Your order is delivered within 2 days of placing your order.
  • Collection Points - The ideal option if you wish to purchase online from Avon but are not at home due to a busy schedule. Your order is delivered within 3-5 days of placing your order.

    Please note, direct delivery is not available to remote locations or outside of South Africa.
    To purchase Avon products outside of South Africa, you may want to access http://www.avoncompany.com/world. Within the Avon Global Directory, first click on your Region, then click on your Country to view your local website.

 

Avon products sold by Avon South Africa are not tested on animals. Avon does not conduct animal testing to substantiate the safety of its products or ingredients and was the first major cosmetic company to end animal testing nearly 30 years ago.

 

FAQ'S

 

  • Does Avon test on animals?
    No. Avon does not test on animals and was the first major cosmetic company to end animal testing nearly 30 years ago.

  • Does Avon South Africa sell products tested on animals?
    No Avon products sold by Avon South Africa are tested on animals.

  • If Avon doesn’t test on animals, why does PETA include Avon on a list of companies that test on animals?
    Although Avon does not test on animals, PETA includes Avon on its list of companies that sell beauty products in China. China legally requires animal testing on products it designates as “special use” - such as sunscreens and deodorants - sold in China, as well as ordinary cosmetics imported into China. The Chinese government conducts the tests at laboratories accredited by the Chinese Food and Drug Administration.

  • Are any of the Avon products tested in China sold in countries other than China?
    No. Avon products that have been tested by China is sold by any Avon market in Europe, Middle East, Africa or Latin America. Our goal is for no Avon products that have been tested by China to be sold by any Avon market other than China by the end of 2019.

  • What is Avon doing to change China’s animal testing policy?
    Avon does not agree that China’s animal testing requirements are necessary to substantiate product safety and is committed to helping end China’s practice of animal testing on beauty products. Avon supports the development of alternatives to animal testing by working in partnership with scientific organisations that are developing new approaches to product safety evaluation that don’t use animals.

  • Which Avon products does the Chinese government test on animals?
    China legally requires animal testing on products it designates as “special use” - such as sunscreens and deodorants - sold in China, as well as ordinary cosmetics imported into China.

How do I find a product online?

It's easy! Simply browse and shop by product or brand using the main menu navigation at the top of the page.

Still can't find what you're looking for?

Try using the search bar (at the very top of the page) where you can search for products by brand, keyword or product number.

What are the benefits of shopping online with an Avon Representative?

Shopping online with a Representative, like having a personal shopper. They will help you choose the products that are right for you, recommend complementary products and personally deliver your order at a time and place that suits you.

 

How do I find my local online Avon Representative?

  • Go to Find your local Representative
  • Enter their name or contact details in the ‘Know who you’re looking for?’ area
  • Select your Representative's profile
  • Reconnect and start shopping!

 

How do I return or replace a product?

We know you'll love our products as much as we do, however if for some reason you need to refund or replace a purchase take a look at our returns page.

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